Have questions? Below are answers to common questions we receive. We know purchasing an electric wheelchair is a big decision, so if you need more details or don't see your question here, please don't hesitate to reach out to us directly at support@ghostmobility.com or call us at (260) 332-6330.
Our electric wheelchair boasts a 25-mile range on a single charge. Simply plug the charger into a standard outlet, and the battery will be fully charged in 10 hours.
Shipping times vary depending on your location.
We process orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You can then expect delivery within 2-5 business days. Once your order ships, you'll receive a notification with tracking information.
Every wheelchair from Ghost Mobility comes with a 5-year limited warranty, covering defects in materials and workmanship, except for batteries which are covered for 6 months. This warranty does not cover normal wear and tear, damages caused by misuse, neglect, or accidents, and requires proper use and maintenance.
To obtain warranty service, contact us at support@ghostmobility.com or (260) 332-6330
Our 30-day guarantee is simple: love our wheelchair, or we'll take it back. No fuss, no muss. We're that confident you'll be rolling with joy (see what we did there?).
Yes, our wheelchairs are TSA-approved. Simply remove the battery and carry it with you. Always confirm with your airline beforehand for a smooth travel experience.
Yes, the wheelchair comes fully assembled. Simply attach the joystick to the right or left arm slot.
Yes, the wheelchair can still be used as a manual wheelchair when powered off.
Simply plug the charging chord into the wheelchair and a power outlet. Charging instructions are included with your order.
The electric wheelchair weighs approximately 55lbs.
The maximum capacity of the wheelchair is 330lbs.
The top speed of the wheelchair is 5 MPH, and is adjustable to suit your needs.
