Have questions? Below are answers to common questions we receive. We know purchasing an electric wheelchair is a big decision, so if you need more details or don't see your question here, please don't hesitate to reach out to us directly at support@ghostmobility.com or call us at (260) 332-6330.
Our electric wheelchair boasts a 25-mile range on a single charge. Simply plug the charger into a standard outlet, and the battery will be fully charged in 10 hours.
Shipping times vary depending on your location.
We process orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You can then expect delivery within 2-5 business days. Once your order ships, you'll receive a notification with tracking information.
Every wheelchair from Ghost Mobility comes with a 5-year limited warranty, covering defects in materials and workmanship, except for batteries which are covered for 6 months. This warranty does not cover normal wear and tear, damages caused by misuse, neglect, or accidents, and requires proper use and maintenance.
To obtain warranty service, contact us at support@ghostmobility.com or (260) 332-6330
Our 30-day guarantee is simple: love our wheelchair, or we'll take it back. No fuss, no muss. We're that confident you'll be rolling with joy (see what we did there?).
Yes, the wheelchair comes fully assembled. Simply attach the joystick to the right or left arm slot.
Yes, the wheelchair can still be used as a manual wheelchair when powered off.
Simply plug the charging chord into the wheelchair and a power outlet. Charging instructions are included with your order.
The electric wheelchair weighs approximately 55lbs.
The maximum capacity of the wheelchair is 330lbs.
The top speed of the wheelchair is 5 MPH, and is adjustable to suit your needs.
